Where to enter Wi-Fi Sync secret code in 1Password for iOS [Resolved]

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sfraser1953
sfraser1953
Community Member
edited September 2014 in Mac

I run OSX 10.9.5 on 2008 Macbook Pro & IOS 8.0 on iPhone 6 & have PW1 version 4.4.1. I attempt to wifi sync and I am told to have PW1 on both devices open and am given secret codes to enter on both. However, neither device has a place to enter the secret codes. This is not a new development in that I experience the same problem on earlier version of OSX and with my iPhone 4s which was never updated to IOS 8.0

What might I be doing wrong and/or how am I to remedy this situation?

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  • khad
    khad
    1Password Alumni
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    Could you please let me know which version of 1Password you have on your iOS device? You can reference this list:

    If you're using 1Password 5, you should be able to follow the steps in the User Guide which show where you would enter the secret code:

    https://guides.agilebits.com/1password-ios/5/en/topic/sync-over-wifi

  • sfraser1953
    sfraser1953
    Community Member
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    It states it is version 4.4.(441006) Mac App Store - this is what is stated in the "About PW1".

  • sfraser1953
    sfraser1953
    Community Member
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    Miss typed 4.4.1

  • sfraser1953
    sfraser1953
    Community Member
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    The link you provided is what I expected to see; a window to type in the secret code. However, I never get the window on either device to enter the secret code.

  • littlebobbytables
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    @sfraser1953‌ khad was asking about the version of 1Password you have on your iOS device.

    So how far do you get in the guide you were linked to before it goes wrong? Do you successfully see the image from step 2? What happens if you then touch the white bar where it says secret? For me I'm taken to a page with the keyboard. If this isn't what you're seeing a screenshot may help, you can do this by pressing the home button and the power button at the same time, at least on an iPhone (I'm assuming iPads are the same).

  • khad
    khad
    1Password Alumni
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    Yes, please do let us know which of the four icons I posted above you see on your iOS device. If you're using an older version of 1Password for iOS Wi-Fi Sync will not work.

  • sfraser1953
    sfraser1953
    Community Member
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    IOS version 3.7.2

  • sfraser1953
    sfraser1953
    Community Member
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    Version D on Mac / Version A on iPhone

  • sfraser1953
    sfraser1953
    Community Member
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    This is screen shots of iPhone
    <IMG_1080.PNG>

    <IMG_1082.PNG> This is as far as my iPhone will go.... I do not get a box to type secret code into

    I cannot copy and paste the widow that comes up on Mac, but it too does not give a place to type a code. I get the secret, with instruction to have PW1 open in the mobile device and that is as far as it will take me.

  • sfraser1953
    sfraser1953
    Community Member
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    Here is a screen shot of my iPhone version:
    <IMG_1083.PNG>

  • Stephen_C
    Stephen_C
    Community Member
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    For anyone reading this thread I'm simply noting that your issue has been the subject of a thread you started in the 1P for iOS forum and appears to have been resolved there.

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi @Stephen_C,

    Thanks for including that link here - I thought this issue looked familiar. :)

    @sfraser1953‌, since this issue has been sorted, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support@agilebits.com - we're here for you. :)

This discussion has been closed.