I get an error in the console when i try to sync with iCloud

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Benjamin Hammer Nørgaard
Benjamin Hammer Nørgaard
Community Member
in Mac

Hi!

I am using 1password 5 and os x 10.10. Currently my 1Password on my mac is completely empty, nothing happens when i try to sync with iCloud.

I went ahead and checked out the console and there i see these lines:

20/10/14 17.40.26,828 cloudd[323]: Received error 43 from the server: <CKDPResponseOperationResultError: 0x7f9cc2d196a0> { clientError = { type = duplicateSubscription; }; errorDescription = "subscription is duplicate of 'E6EE7212-E21C-4E67-9F52-5AF95423845C'"; errorKey = ckpek7es; } 20/10/14 17.40.26,828 2BUA8C4S2C.com.agilebits.onepassword-osx-helper[9838]: 500019 [SYNC:0x7fd174804c00:OPCloudKitSyncer] E subscribeToSyncNotificationsForLocalProfile:completionHandler: | Failed to create subscription: <CKError 0x7fd174817d10: "Partial Failure" (2/1011); "Failed to modify some subscriptions"; uuid = 41322F7E-1B78-46B3-9B1F-59C0E33B51D7; container ID = "iCloud.com.agilebits.onepassword"; partial errors: { DF92C010-AEC2-44AC-B0CA-DF8E4AA53774 = <CKError 0x7fd1749010f0: "Server Rejected Request" (15/2032); server message = "subscription is duplicate of 'E6EE7212-E21C-4E67-9F52-5AF95423845C'"> }>

What do i need to do?

Comments

  • Benjamin Hammer Nørgaard
    Benjamin Hammer Nørgaard
    Community Member
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    I looks a bit like i have somehow already setup some syncing with iCloud, which is not currently the case at least at my end, and then when it tries to sync the server sees this and rejects me.

  • rickfillion
    rickfillion
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    Hi @Benjamin Hammer Nørgaard‌,

    Sorry to hear that iCloud Sync didn't "just work" as it's supposed to. It looks like the local iCloud process seems to think we're already connected to CloudKit for some reason. The first thing I would try is a reboot. If that doesn't solve it, I would try signing out of iCloud and signing back in on the Mac.

    What other devices do you have connected to your iCloud account? Which of those are running 1Password?

    Let us know how this works out for you.

    Rick Fillion

  • Benjamin Hammer Nørgaard
    Benjamin Hammer Nørgaard
    Community Member
    edited October 2014
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    Hi

    I did already try to signing in/out of iCloud, without success. I just restarted my mac and now it works, thanks a lot.

  • Drew_AG
    Drew_AG
    1Password Alumni
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    Hi Benjamin, thanks for letting us know about that, I'm glad it's working for you now! :)

This discussion has been closed.