Problem upgrading to 1password5

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whitey
whitey
Community Member
in Mac

The system launched an incorrect version of 1Password mini.

Instead of '/Applications/1Password 5.app/Contents/LoginItems' it started '~/Downloads/1Password 5.app/Contents/Library/LoginItems'.

Please make sure you have only one copy of 1Password on your Mac.

This is the message generated when I open 1password5 in Yosemite. No idea what it means. Grateful for any assistance.

Comments

  • Ben
    Ben
    Options

    Hi @whitey‌

    This is a known issue. It means you have more than one copy of the 1Password app on your computer. You should only have one, and it should be stored in your /Applications folder.

    Please remove all other copies and then restart your Mac. That should resolve the issue.

    Thanks!

  • whitey
    whitey
    Community Member
    Options

    Many thanks, sorted! Second copy was in a different folder.......

  • Jasper
    Jasper
    Options

    On behalf of Ben, you're welcome. Please let us know if you have any other questions! :)

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