Auto Login no longer working no icon on browser bar anymore either

Options
Lisa Jaeger Tilley
Lisa Jaeger Tilley
Community Member

Something happened icon on all browser bars disappeared and auto login not working at all nor am I being prompted to save any new passwords. Mac OS 10.9.5 One Password 4.4.3

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Hi @Lisa Jaeger Tilley,

    That's certainly strange, did that happen after updating 1Password? Are you missing the 1Password extension icon from multiple browsers, or just one?

    It sounds like the extension is no longer installed in the browser. To reinstall it, open the main 1Password 4 app and go to the menu for 1Password 4 > Install Browser Extensions. Click the big, green Install button in the site that opens, and follow any additional steps it gives you.

    After reinstalling the extension, does it work?

This discussion has been closed.