Can't Configure 1Password 5 from Mac App Store
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fredericrenken
Community Member
in Mac
I bought 1Password 5 from the Mac App Store and when I open it for the first time, it doesn't ask me to set it up but asks me for a master password which I have obviously not set yet. What can I do?
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Hi @fredericrenken,
Do you have 1Password data elsewhere, like on your iOS devices with iCloud sync? If not, have you ever install a trial version of 1Password in the past?
If you want to simply start over, this guide will explain how to do this: https://guides.agilebits.com/1password-mac-kb/5/en/topic/starting-over
I hope that helps.
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