Refund?

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d741b
d741b
Community Member
in Mac

I purchased 1password in mid-October with a money back guarantee. Unfortunately I haven't been able to get it to work across multiple platforms via Google Drive and have requested a refund from support. A ticket was opened a week ago (EWA-86497-954) and I can't get a response back. How do I go about getting a refund?

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  • Megan
    Megan
    1Password Alumni
    Options

    Hi @d741b‌

    I sincerely apologize for the delay in response. We've been hearing from a lot of users since the launch of 1Password 5 on Mac and iOS, and our small team is doing the best we can to get back to our usual snappy responses.

    I've passed your ticket number along to one of our Windows gurus, you should see a response in your inbox soon!

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