5.0.2 won't download

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wongiranger
wongiranger
Community Member
in Mac

I follow the pop-up instruction, but the update won't download - timeout issue. Running Yosemite. Any suggestions?

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  • Drew_AG
    Drew_AG
    1Password Alumni
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    Hi @wongiranger,

    I'm sorry you're having trouble downloading the update! Are you using the Mac App Store version of 1Password 5 for Mac, or our web store version? If you're using the web store version, you can download it from our download site.

    If you're using the Mac App Store version, and the Mac App Store is giving you a timeout error, it might help to simply restart your Mac.

    Does that help? If not, please let us know which version you're using. Thanks!

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