Reimburse

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kreamy
kreamy
Community Member
in Mac

Hi ive been working for a company that actually provides us with an access code for 1Password. I did not know that... is there anyway to get a refund? and i can redownload using the access code i have.
thanks

Comments

  • robbski
    robbski
    Community Member
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    Based on my great experience with 1Password over the past 3 years, I'd be SHOCKED if they didn't give you a refund. The customer service I've received from AgileBits over the last several years has been nothing but SPECTACULAR for me. They truly take care of their customers! :)

  • danco
    danco
    Volunteer Moderator
    Options

    If you made your purchase within the last thirty days, there is a refund policy. If you bought it longer ago than that, they do not normally refund but might well do so in your specific case.

  • kreamy
    kreamy
    Community Member
    Options

    awesome! how do i go about the refund process. def was within 30 days

  • hawkmoth
    hawkmoth
    Community Member
    Options

    Send your request to support @ agilebits .com. Be sure to include the email address you used when you made your purchase. It might also help to include a link to this forum thread.

  • Jasper
    Jasper
    Options

    Hi @kreamy,

    Like mentioned already, please send us an email so we can help with a refund: support@agilebits.com

    Once you send your message, could you let me know your email ticket ID please?

This discussion has been closed.