Can't Update iPhone 4

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sharonvillines
sharonvillines
Community Member
in iOS

The 1Password icon is grayed. Each time I tap, it shows installing and a dial for installing goes around but it stays gray. What is happening? Now I have no use of the application at all.

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  • Ben
    Ben
    Options

    Hi @sharonvillines‌

    Sorry to hear about the trouble. Could you please give me a little more background here? Did this just start happening suddenly (i.e. You were able to use 1Password on this device previously)? Can you remember anything happening with the phone that might've caused the issue?

    Also: what version of 1Password ( http://i.agilebits.com/cdj/iOS_Versions.png ) and what version of iOS do you have installed?

    Thanks!

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