Purchased 1Password5

I purchased 1Password5 on the Agile website but came to realize in order to get the iCloud syncing I have to buy the 1Password on the App Store. Seems unfair to have to pay another $35, Can yo appeals help


  • littlebobbytableslittlebobbytables 1Password Alumni

    Hi @msj107‌

    Unfortunately we can't move you from the Web Store version to the MAS one - Apple don't have a system for us to do this. However you're well within the refund window (30 days from purchase) so if you want, I can refund you the purchase you made and you can then purchase it via the Mac App Store.

    All I need you to do is confirm this is what you wish. Just to warn you, you will want to be prompt as our current sale is finishing soon.

  • yes please refund me that I will by that app store version now!!! Thank you for the great support, been using this since 1.3
    Do you need information form me or is my email enough from my user profile

  • littlebobbytableslittlebobbytables 1Password Alumni

    HI @msj107‌

    Done. You should have received an email from myself regarding this.

    ref: ABS-72626-381

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