Fatal error since upgrading
My version of 1Password for Mac crashes upon loading since updating to latest version with the following error message:
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @loader_path/Frameworks/CrashReporter.framework/Versions/A/CrashReporter
Referenced from: /Applications/1Password 5.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
Reason: image not found
I have a retina macbook pro with Yosemite
Can you help me get this working again?
J
Comments
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The usual solution for this sort of problem is this:
- drag the app to the trash (don't use any app cleaning tool because it will probably try to remove files that you want to retain);
- empty the trash and reboot;
- re-download and re-install.
Stephen
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Hi @Jamie Bristow Stephen_C's advice should have sorted you out, hopefully you're up and running now. If not do please let us know.
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Sorted. Thanks so much, gents
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On behalf of littlebobbytables and Stephen, you're welcome. Please let us know if you have any other questions! :)
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