Longterm 1Password user experience problem for the 1st time!

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BernieAndersen
BernieAndersen
Community Member

Hi! using 1password on Macs and iOS platforms for 4 years now. All the devices syncs beautifully. I just purchased a iPh6+ and every other time I boot 1Password on this device, 1Password crashes and the Apple iOS rebooting comes up for 3 -4 secs and then I'm back to the iOS platform. Once I managed to get into the 1Password software, I have no problems navigate 1Password. As far as various SW versions goes, I updated all devices/Macs to the latest SW as of last night! I have only seen this phenomena after I upgraded to the iPhone6. Just wondering if others have the same scenario happening to them, and if there is a fix for it!

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  • hawkmoth
    hawkmoth
    Community Member
    edited January 2015
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    Are you using the zoom option? I've read that turning that off stops the crashes. Also, are you using the new version 5.2? I don't have an iPhone 6 Plus, so I'm not sure whether this is still an issue in the new version.

  • Ben
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    Thanks for the assist here @hawkmoth. Please let us know how it turns out, @BernieAndersen‌

  • BernieAndersen
    BernieAndersen
    Community Member
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    Thank you for the tip @hawkmoth. Yes, using latest vers 5.2 and switching back to standard viewing mode on the iPhone6+ seems to take of my problem. Apparently there there's a minor glitch that can be worked on. I'll stick with Standard Viewing Mode on my phone for now, - I use 1Password heavily every single day, so after a while it would probably bother me if stayed in Zoomed mode. Thanks again.

  • BernieAndersen
    BernieAndersen
    Community Member
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    @bwoodruff, not sure if I'm suppose to do the @thingy so get you my last comment too... after all, you're the team it looks like...

  • Ben
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    Thanks for the update. Glad to hear the workaround worked. :)

This discussion has been closed.