No keyboard

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golles
golles
Community Member
in iOS

Device: Iphone 5
iOS: 8.1.2
1PW: 5.1.2

I've switched off the function "Allow Custom Keyboards" (Which is not translated into Dutch btw), I think this is a great feature because I wouldn't trust the custom keyboards with my passwords.

When I open the app, it's always a random question if I have to fill in the short code or the master password (and sometimes even both) I see the default iOS keyboard when I have to fill in my master password. Everything is OK until now.

Issue:
When I tab on the Search bar, I get the emoji keyboard, which I can't swap for either the custom keyboard or the default keyboard anymore. I'm stuck with the emoji from now and because I don't use emoji in 1PW at all, I can't search for anything...
As a custom keyboard I use SwiftKey.

My keyboard setup is as following:
-SwiftKey
-Emoji

How I think this should be fixed:
Simply only use the default iOS keyboard in the app if the allow custom keyboards is switched off, the one when I have to enter the master password would be great!

Thanks

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    That is odd because I have the same setup as you, with the same version numbers. I also use SwiftKey. However, under iOS Settings > General > Keyboard I have not only SwiftKey and emoji but also the iOS keyboard. It's sounds as thought you don't, so maybe re-adding that may solve the issue. (I appreciate you may want to avoid doing that but, on the other hand, it may provide at least a temporary solution.)

    Stephen

  • golles
    golles
    Community Member
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    Hi Stephen_C, thanks for your reply. That indeed seems to be a work around, however that doesn't make switching between keyboards in other apps beter, now the other keyboard also pops up between switching from SwiftKey to Emoji and vice versa.

    I hope my proposed solution could be implemented in the app soon.

  • Stephen_C
    Stephen_C
    Community Member
    edited December 2014
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    however that doesn't make switching between keyboards in other apps beter, now the other keyboard also pops up between switching from SwiftKey to Emoji and vice versa.

    Yes, I agree with you!

    Stephen

  • Ben
    Ben
    Options

    Hi folks,

    I don't believe we're able to turn on keyboards that you have disabled in the iOS preferences, otherwise I don't see why we wouldn't do just that. I'll check with our iOS dev team though and see what they have to say. :)

    Thanks!

  • golles
    golles
    Community Member
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    I have an update on this issue.

    Yesterday SwiftKey was updated with Emoji now included.
    So I switched of Emoji. I only have SwiftKey in my keyboards enabled now.

    Now I do get the default iOS keyboard for the master password and in the app itself.

    I don't think this is an acceptable fix, but for me this is the fix.

  • Ben
    Ben
    Options

    Thanks for the update, @golles.

This discussion has been closed.