forgotten password for iphone

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oldsarge84
oldsarge84
Community Member
in iOS

I have 1password for my iMac, Ipad, and Iphone. I forgot the password for my IPhone, and now it is useless. Is there any way for me to reset my password?

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    If you are referring to your 1P master password it should be the same on all your devices. Isn't it? Can you still open 1P on your iPad and Mac?

    In addition please let us know:

    1. what versions of 1P you are running on each device;
    2. whether you sync your 1P data between devices and, if so, by what method;
    3. whether you have recently changed your master password (in which case try the old one on the phone and see if that works).

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    Options

    Hi @oldsarge84,

    Please let us know the answers to the questions Stephen_C posed. They will help us identify the best course of action.

    There is no way to reset a password whilst maintaining access to the vault. That would be a weakness in the system so a Master Password can only be changed after the vault is unlocked. 1Password can be reset but it results in the loss of the vault.

    Lets see the answers to Stephen_C's questions first though before assuming the worst.

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