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Edit in browser popup shows wrong data on one Mac of three

david.ledger
david.ledger
Community Member
in 1Password 3 – 7 for Mac

I have the same version of 1password installed on an iMac, an Mac Mini and a MacBook Pro, all running 10.6.8 and using Safari with the plugin. On two of them, in the popup, using the 'Edit' right button shows the details of an entry as expected. On the Mini, for one account, it shows data for a different entry instead instead - sometimes example data. The data is shared over Dropbox, so it's the same file. The three copies of the main app all work identically.

Ideas?

Thanks,
David

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Comments

  • Megan
    Megan
    1Password Alumni

    Hi David ( @david.ledger ),

    In order to get this sorted out, I'll need to know a little bit more about your 1Password ecosystem:

    • What is the version number of 1Password that you have installed? (Please include all relevant computers and devices)
    • What is the version number of your browser extension? (This can normally be found in the browser’s preferences, in the ‘extensions’ pane.)
    • Is this behaviour consistent across each entry that you edit? Or is there one or two that are misbehaving?

    The more detail you can provide, the more quickly we'll be able to get you sorted out! :)

This discussion has been closed.