Proof period is over...but I bought the software
What do I have to do? Now that I enter my 1password application I have a red sentence saying that my proof period is over.
But I bought the software and paid for it.
I would need to register new passwords but I am blocked now.
Could you please tell me how to proceed...
Thank you!
Comments
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I'm sorry for any confusion about the Trial Expired message! We have information about that in this post.
If you have a license for the web store version of 1Password 5 for Mac, you simply need to add your license file to the main app. A link to download the license file would have been in the email you received from us when you made your purchase from our web store. Or if you can't find that, you can have your license resent to you from the "I've lost my license" section of this site.
On the other hand, if you purchased 1Password from the Mac App Store, it sounds like you accidentally installed the web store version instead. In that case, you can launch the Mac App Store and re-download 1Password 5 from the Purchases section.
I hope this helps, but please let us know if you're still having a problem with that.
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