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Error message when importing from Roboform

When I try to import my passcards from Roboform, I get this message: Exception: 1Password must be unlocked. Failed to save the object [Imported/2392E1EEC8454488BAE7214AD9216570].

How can I fix this? I have LOTS of passcards with Roboform, and not being able to import them may make my decision about whether to use 1password.


  • khadkhad Social Choreographer
    1Password Alumni
    Welcome to the forums, drjamie03. I'm sorry you are having this problem.

    Could you please email us your Diagnostics Report? This will help us track down the issue more quickly. You can generate the report from 1Password on your Mac by clicking the Help > Troubleshooting > Diagnostics Report... menu item and then attach the report to an email to [email protected]

    Please do not post your Diagnostics Report in the forums, but do include a link to this thread so we can "connect the dots."
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