1password and Barnes & Noble

Has anyone been able to create a login for Barnes & Noble's website? I've tried both Chrome and Safari and neither work with the 1password extension. I can see the login information being filled into the correct fields, but the login never succeeds. I know the account information is correct because a cut/paste from the 1password application works correctly. It just doesn't seem to auto-fill properly. Any ideas?

Comments

  • khadkhad Social Choreographer

    Team Member
    Welcome to the forums, jrhunt!

    I'm sorry that you're having this problem. Please try saving the login manually like this:

    1. Enter your username and password, but DO NOT submit the form.
    2. Click the 1Password button in your browser's toolbar, and choose Save Login.
    3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).
    4. Click the Save button.

    Using the above technique I was able to save and fill a sample login in Safari at:

    http://www.barnesandnoble.com/

    Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. :-)

    If you are still having trouble, please take a look at our "Website Login Issues" guide. Note especially that editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf.

    I have not had to disable autosubmit for the B&N login, but it is a good tip for some other sites which may be in your future. You will need to click the "Sign In" link at the top of the page to make the login form visible in order to fill it with 1Password.

    I hope that helps. Please let me know.

    Thanks!
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