Read first: Previous version support information


Hi - I wanted to edit a login account and now I'm getting an "NSRangeException" exception alert popping up every time I click into a field whilst in edit mode. It happens on every record I tried and doesn't matter which field I click. It still works fine in viewing mode, i.e. it copies the data as expected when you click. But as soon as you are in edit mode the alert pops ups. BTW, it doesn't matter how you get into edit mode (click the Edit button or double-click the field, the behaviour is the same.

I attached 1P-exception-110130.jpg to show the alert.

Only after restarting 1P it stopped the exception.



  • khadkhad Social Choreographer
    1Password Alumni
    It sounds like your 1Password installation may be damaged. To resolve this:

    1. Download 1Password from our web site:
    Click on the "Download Now" button under "1Password 3"
    2. Quit your web browser and 1Password, if it's running
    3. Open your Applications folder and drag 1Password to the Trash
    4. Install the new copy of 1Password you just downloaded
    5. Run 1Password and then your web browser

    Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.

    Please also try rebuilding your data file in 1Password on your Mac (Help > Troubleshooting > Rebuild Data File…).

    I hope that helps. Please let me know.
  • m_wm_w
    Community Member
    edited February 2011
    Thanks Khad - I've done what you suggested. Only time will tell whether it helped though...

  • khadkhad Social Choreographer
    1Password Alumni
    Please let me know if you have any further trouble.
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