Can't add 1Password extension to iOS 8.3

jr1012 · April 2015

I'm trying to set up a 1Password extension on my iPhone 6. I have iOS 8.3 and the 1Password5 app. When I open the "More" window in Safari, 1Password isn't listed. I hope someone can let me know how to add the extension. Thanks.

Stephen_C · April 2015

Have you tried scrolling the list of extensions? You should be able to do that to find the 1P extension.

Stephen

jr1012 · April 2015

I scrolled through the list in the "More" section and it wasn't there. Is there some place else I can look? Thanks.

jr1012 · April 2015

I have the current versions of Safari and 1Password on my iPhone. I want to add the 1Password extension to Safari but 1Password doesn't show up on the list of extensions when I open the "More" button. Does anyone know how to get it working? Thanks.

Stephen_C · April 2015

@jr1012 as you've posted on the same topic in both the knowledge base feedback forum and in this forum I've moved the KB forum thread here and merged both threads. Posting about the same problem in two forums makes support a challenge and also makes it hard for you to find the right answer.

Please take a look at this knowledge base article (and the article to which it links) and see if it helps:

I cannot find the 1Password extension on iOS

Stephen

jr1012 · April 2015

Sorry about posting twice. I thought I had posted in the wrong place the first time.
I read the article you suggested and tried everything it recommends before I posted the first time. I still don't get 1Password in my list of extensions. I've tried the same process with other apps and it's worked fine, so I don't know why it doesn't work with 1Password. Thanks for your help.

Stephen_C · April 2015

Sorry about posting twice.

No problem—it's sorted now. :)

I think I'm going to have to leave this for one of the AgileBits experts as I have no more ideas: sorry! As it's the weekend and many of them are on Canadian or US time you may need to be patient.

Stephen