Planetromeo login

Community Member


Loggin in at doesnt work proper. It always asks for login twice. Can you help?


  • Stephen_CStephen_C
    Community Member

    @Glanni please tell us:

    1. what version of 1P you are using (go to 1Password > About 1Password, click on Copy to Clipboard and post the result here);
    2. what browser you're using and the version number of the 1P extension in that browser.


  • GlanniGlanni
    Community Member

    1Password 5
    Version 5.3 (530032)
    Agile Web Store

    Firefox 38.0.1

    1P Extension: 4.3.1

  • GlanniGlanni
    Community Member

    dont know why, but at the moment it works,

  • Vee_AGVee_AG
    1Password Alumni

    Hi @Glanni,

    Thanks for providing your version information, and the update that it works now. Often when a login doesn't work as expected, the problem can be solved by saving the login item manually, which updates what 1Password "knows" about how to login on that site. So you can give that a try if you run into the problem again. Cheers!

This discussion has been closed.