Can not wifi sync new item to android from windows

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zltlsn
zltlsn
Community Member
in Android

Install a new 1password app on android, and wifi sync vault from windows. Success.
Add a new item on windows, and want to wifi sync again.
The wifi sync button is on, but has no more reaction.

1Password Version: 4.5.2
Extension Version: Not Provided
OS Version: android 5.0.1
Sync Type: wifi sync
Referrer: forum-search:android

Comments

  • peri
    peri
    edited August 2015
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    Hi @zltlsn. Thanks for getting in touch with us and for your support of 1Password. :)

    In order to trigger Wi-Fi sync between your Android device and your PC, you'll need to first open the Wi-Fi sync window by selecting File > Wi-Fi Sync. Once the window is open on your PC, pull to refresh in 1Password 4 for Android. You should then be prompted to enter your Master Password on the Windows device. Once entered, you'll be prompted for the Master Password on your Android as well. After correctly entering it on both devices, Wi-Fi sync should start.

    Please give that a shot and let us know if it does the trick. Thanks!

  • zltlsn
    zltlsn
    Community Member
    Options

    when i sync, windows wifi sync is open.
    pull to refresh is not working. when i pull, there is no reaction.
    and only wifi sync button can be moved.

  • peri
    peri
    Options

    Ah, I think I see what's going on here. :)

    Please tap to open the Categories window in 1Password 4 for Android. Then pull to refresh from there. Let me know how that goes!

  • zltlsn
    zltlsn
    Community Member
    Options

    ha, it worked.
    thanks a lot.

  • peri
    peri
    Options

    Perfect! I'm so glad to hear that. :)

    If any other issues arise in the future, please let us know. Thanks again and have a lovely day!

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