Why does my photo fail to upload?

It's 139 KB - within the limit. It's a jpg. It shows as the picture and as a thumbnail. When I select Upload, the red message over the pics appears. I have not had this issue on other sites.

1Password Version: 5.3
Extension Version: 4.4.3
OS Version: 10.10.5
Sync Type: iCloud
Referrer: kb-search:I can't upload the photo to change mine - 139 KB


  • Never mind. It said failed to upload, but clearly the photo is there...
    Man, 1Password, you make it tough to start a relationship....

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @gayemacy,

    The forum did have some issues early today and I'm guessing when you tried to upload it, the forum server couldn't connect to the CDN server to store the file.

    I'm glad it is working now.

    By the way, since this isn't related to 1Password in general, I've moved your thread to the Lounge forum here.

This discussion has been closed.