Master Password

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spikeman
spikeman
Community Member
in iOS

I lost my Master Password for my iPhone, iPad, and iMac 1Password account. I cannot change the email account. I've been quite ill and I'm only now getting around. Would someone please help?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: I0S
Sync Type: iCloud
Referrer: forum-search:I've been ill for some time. I do not have my Master Password.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @spikeman: Sorry for the confusion! It sounds like you're on the mend. That's good news! The bad news is that 1Password doesn't use your email, and you don't have an account with AgileBits in the first place. But more importantly, AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'recover' for you to help directly. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/master-password-not-accepted/

    If that doesn't help though, you will need to either restore from a backup, sync from another device, or simply start over. Please let me know what you find. I look forward to hearing back from you!

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