License was not sent to me and support link on site does not work

I lost my license when I changed computers. Please send me my license again so I may properly update my account.

1Password Version: newest
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:lost-license


  • I tried the "lost license" link and that did not work to send me the license number. Also, I tried the "contact support" email address on your website and it would not send the email as it said that address was not valid.

  • MikeTMikeT Agile Samurai

    Team Member
    edited October 2015

    Hi @fred_lee,

    Can you check your spam folders? In most cases like this, the customers have found the email they're looking for in the spam folders.

    Our emails would have come from [email protected] and you can email us at [email protected] to get your license information if you can include the original email address you use and we can update it for you.

This discussion has been closed.