Keyboard not popping up in iOS 9.0.2.

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ruicosta
ruicosta
Community Member
in iOS

Keyboard is non popping up to fill the form field with the Master Password.

Reinstalled the app, and keyboard does not popup when I'm requested to provide my vault master password.

1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: 9.0.2
Sync Type: iCloud

Comments

  • Ben
    Ben
    Options

    Hi @ruicosta,

    Sorry to hear about the trouble. We'd be happy to help.

    Is the keyboard popping up appropriately in other apps?

    Do you have any Bluetooth devices connected? Could you please try turning Bluetooth off and see if the problem still occurs, assuming it is turned on?

    What keyboards do you have enabled in Settings > General > Keyboard > Keyboards ?

    Thanks.

    Ben

  • ruicosta
    ruicosta
    Community Member
    Options

    Hi @bwoodruff,

    Apparently the problem is gone. Don't know what changed but here's some info that might be helpful:

    1. Keyboard was popping up fine in other apps
    2. Only Apple Watch. Tried disconnecting it and nothing changed
    3. English, Portuguese, French, Emoji and Spanish

    Thanks!

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    Options

    Greetings @ruicosta,

    Please do keep us updated should it happen again.

This discussion has been closed.