Both my husband and I have iPads. He set up his, I mine, yet now it asks for my password on his!

Hi @beckyneilsen

Sorry for the troubles you are running into with your iPads. Do you know how both of your vaults are synced to your iPads? If you are using Dropbox can you please verify within 1Password that you are indeed syncing the right vault to the right iPad? You can find out which sync method you use and which vault you sync under Settings > Sync > Sync Service.

@beckyneilsen you will be offered all vaults which are available in your Dropbox during setup of 1Password. Can you please make sure your husbands and your vault are both in Dropbox?

Hi @beckyneilsen,

Can I ask, do you only use 1Password on your iPads or do you use it elsewhere too? The reason I ask there is a particular quirk with 1Password for iOS and I'm wondering how you got round it. When you first try to synchronise to Dropbox, if there is no Agile Keychain present it will ask to create one. For the typical first use that's exactly what you want. If 1Password for iOS finds existing data though it won't offer the option of creating a new Agile Keychain. So if your goal is for both of you to have separate vaults, both synced to Dropbox but you also want his as a secondary vault then it's certainly possible but there would be a number of steps involved otherwise the most likely scenario is that both of you connect to the same Agile Keychain and you end up with a single vault that would be unlocked with just one Master Password.

Now if you were also using 1Password for Mac (for example) it is quite possible to create two separate Agile Keychains in a single Dropbox account but even then it does require a couple of careful steps. So my suspicion is both iPads are fixating on the same Agile Keychain even if there is more than one present. You can check this by open 1Password for iOS and then go to Settings > Sync and tapping the top line which should say Sync Service Dropbox. On that page you should see a line at the top that says Dropbox and under that a path e.g. /apps/1Password/1Password.agilekeychain. If it shows the same path on both devices then that would certainly explain why your husband's is now asking for your Master Password - it's treating the two devices as accessing the same vault. We can untangle if this is the case but the first thing we need to do is determine if I'm on the right track at all and then we can proceed.

Greetings @beckyneilsen,

So it sounds like the best route would be to wait until you're back and then we tackle the issue. We'll still be here and ready to help once you're more settled and have the time to get this problem sorted out :smile: