Just upgraded but can't open Locker...using windows 10 but using same password as always

Hi there I have been using the beta Lockup but just upgraded...the master password works on my phone but not on my laptop??

1Password Version: Latest just upgraded
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: kb:disable-enhanced-protected-mode, kb:fix-website-login


  • MikeTMikeT Agile Samurai

    Team Member

    Hi @JamesBotch,

    Just to clarify, are we talking about the main 1Password program on your PC, not a program called Locker/Lockup?

    Did you change your master password in 1Password before on your iPhone or laptop? Also, how are you syncing your 1Password data between the PC and laptop, Wi-Fi or Dropbox?

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