Read first: Previous version support information


Crashes while reading data from Dropbox

billraffbillraff
Community Member

I just received a Surface Book and downloaded the 1Password app from the Microsoft store. I have been using 1Password for a few years on Mac OS X and iOS. I use Dropbox to sync.
I had some difficulty getting the newly installed Windows 10 to accept the known good password at first. But using Mac OS X I reset the master and I was allowed into the sync'd file on Dropbox. It appears to start the sync but then crashes silently. I can't get the app to stay open more than a few seconds.
Faulting application name: AgileBits.OnePassword.exe, version: 1.0.0.0, time stamp: 0x564d0e4d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16548, time stamp: 0x56133a14
Exception code: 0xc000027b
Fault offset: 0x00000000004aee7f
Faulting process id: 0xa90
Faulting application start time: 0x01d12ab78db562d7
Faulting application path: C:\Program Files\WindowsApps\DC5C6510.1PasswordAlpha_1.1511.190.0_x64__2v019pwa6amcg\AgileBits.OnePassword.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: c4b6caa1-5d67-4210-b9b4-b11e538416d0
Faulting package full name: DC5C6510.1PasswordAlpha_1.1511.190.0_x64__2v019pwa6amcg
Faulting package-relative application ID: App

If there are some log files from the app I can provide please let me know.
Thanks


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

This discussion has been closed.