Just bought 1Password, and I don't have the Master Password

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ddaugherty54
ddaugherty54
Community Member
edited December 2015 in Mac

I apparently had previously installed 1PW and have forgotten PW - what can I do to start over?

1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I JUST BOUGHT 1PASSWORDV5.4.1 FOR MAC, WENT TO OPEN IT AND IT IS PROMPTING ME FOR PW

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  • Jacob
    Jacob
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    Hey @ddaugherty54! Ah, that does happen. All you have to do is follow this guide to start over with a fresh vault:

    How do I start over with an empty vault?

    Remember this will delete any data you had in there before. ;) If you have any data in there that you may need to recover, you can always go digging for that password in the depths of paper trails. I wish you luck with that! Let us know how everything goes.

  • ddaugherty54
    ddaugherty54
    Community Member
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    thanks - this worked! Now if I could just get my license key (still no email from purchase yesterday from AgileBits site) I can validate my copy and get started. I sent a ticket for this a short while ago.

  • ddaugherty54
    ddaugherty54
    Community Member
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    never mind - just received it!

  • khad
    khad
    1Password Alumni
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    I see from your other thread that all is well, and we appreciate you letting us know here too. :)

    Cheers!

This discussion has been closed.