icon doesn't appear after enabling auto-filling on Samsung Galaxy S4 running Android 5.0.1

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ebrazier
ebrazier
Community Member
in Android

keyboard icon doesn't appear after enabling auto-filling on Samsung Galaxy S4 running Android 5.0.1

1Password Version: 4.5.3
Extension Version: Not Provided
OS Version: Android 5.0.1
Sync Type: dropbox
Referrer: kb:android-automatic-filling, ug:android/filling, kb:android-automatic-filling, ug:android/filling, kb:android-automatic-filling

Comments

  • saad
    saad
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    Sorry to hear automatic filling is not working on your Galaxy S4. Are you using a custom ROM on your device? Are you able to manually launch the filling interface by long-pressing the 1Password icon on the keyboard?

  • ebrazier
    ebrazier
    Community Member
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    Hi Saad,

    The 1Password icon does not appear on the keyboard after enabling it in the 1Password preferences. That is the crux of the issue. No custom ROM is being used.

  • peri
    peri
    Options

    Hey @ebrazier. Can you confirm that the 1Password keyboard is active? Just click on any text field so that the keyboard comes up. Then swipe down from the notification bar and tap "Choose input method." Then make sure the 1Password keyboard is selected.

    Let me know what you find out!

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