All Admins Forgot Master Password

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Met
Met
Community Member
edited January 2016 in Business and Teams

Hi. Neither admin on our team vault can remember their master password. We have nothing on there, so we don't mind if we start fresh. Is there anything we can do about it or should we start a new team? We'd rather not start a new team though because the domain is standard in our company (company-department.1p...).

Note: We haven't installed the client on any computers either. When we registered, the Windows client for teams didn't exist yet.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:teams-troubleshooting-signin

Comments

  • roustem
    roustem
    Options

    Ouch! That's sad to hear, @Met!

    Please email the details to support@1password.com and we will help you to delete the account so that you can start over again with the same domain.

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