1password keyboard problem

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telUK
telUK
Community Member
in Android

Hi

I don't use 1p much on android but noticed that the key lock symbol next to the space bar is not doing anything when I click it.

Not sure what's up there, as it used to be ok?

I'm on latest android version of 1p.

Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • telUK
    telUK
    Community Member
    Options

    ah just read i need to long press it? cant remember having to do that before, is that a new feature?
    like i say i dont use it on android much as its not as easy as on mac.

    thanks

  • peri
    peri
    Options

    Hi @telUK. It's only necessary to long press on the 1Password button when it's grayed out. This happens when 1Password isn't able to match the URL to one in your vault. This can happen if the URL you have saved with the item doesn't match the one for the site or app, or if the site or app obfuscates URLs so that 1Password can't detect it. For instance, Firefox obfuscates URLs, so you'll always need to long press the 1Password button when filling in Firefox.

    Can you check the URL you have against the actual detected URL? Do they match?

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