Error creating account under 1PasswordTeam

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27Alumen
27Alumen
Community Member
in Business and Teams

One of the user got to the point says "Almost there! Sign in below to finish creating your account". After copy/paste (tried typing as well) the correct password, he got "Error Something went wrong - sorry about that! Please contact us and we'll be happy to help" Tried several times with revoking/reinvite and resulted the same. Please help.

1Password Version: team beta
Extension Version: Not Provided
OS Version: Linux
Sync Type: Not Provided
Referrer: forum-search:almost there sign in below to finish creating your account something went wrong

Comments

  • rob
    rob
    Options

    Uh oh, that doesn't sound good. Could you email us at support@1password.com with your account domain and a link to this thread, @27Alumen? We'll have to check some logs and maybe do some further diagnosis to see what's going wrong there.

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