I can't save a login in the app since the last upgrade

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pier
pier
Community Member
in iOS

Îm trying to create a new login in the app on my Iphone but I can't save it

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni
    edited March 2016
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    Hi @pier,

    Sorry you're having trouble saving a new Login item. Thanks for coming to our support forum; we'll be happy to help you with this.

    Can you please tell us:

    • What version of 1Password you're using
    • Exactly what steps you're taking to try to create a new Login, and whether you're doing it from within the 1Password app or via the 1Password extension in another app or browser
    • What happens when you try to save it? Do you see any error message? If so, what does it say?

    Feel free to attach any screenshots that may help illustrate the problem for us, but do be careful to leave out any sensitive or personal information, as this is a public forum.

    We look forward to hearing back from you! Thanks. :)

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