Upgraded to El Capitan
I was running 1password version 3.8.18 and upgraded to El Capitan. I tried to open the 1 Password program and I cannot retrieve any of my saved passwords. How can I get access to the saved passwords on my old version of 1Password?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I was running 1password version 3.8.18 and upgraded to El Capitan. I cannot recall my passwords
Comments
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1PW3 does not work satisfactorily on El Capitan (and 3.8.18 wasn't even the last version of 1PW3).
You will need to update to 1PW6. This is a paid upgrade. On the purchase page enter your licence number to get the upgrade price.
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Hi, @tcaker,
While 1Password 3 can run in El Capitan, it might not do it smoothly (as you are experiencing yourself). You have two options. The first one is to upgrade your licence, as @danco suggested. You can check the very nice discount for upgrading here: https://agilebits.com/store. The second option, and the one I personally chose, is to get 1 Password for Families. 1 Password for families is subscription based, and for $5 a month you and other 5 people can use the latest version of 1 Password in all of your devices for free! Here you can read more about it and sign in if you like it: https://blog.agilebits.com/2016/02/16/introducing-1password-for-families/
I hope this information helps! :chuffed:
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Hi @tcaker,
I hope the answers from danco and Pilar were helpful for you! In case you're curious, we explain more about 1Password 3 compatibility on El Capitan here: 1Password 3: Modern browsers and OS X
If you have any questions about that or need help upgrading, please let us know. We're always glad to help! :)
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