can not sync

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AAH
AAH
Community Member
in iOS

I just got a new iphone and when i try to sync with icloud the app will not accept my password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-troubleshooting, kb:icloud-error-data-not-found, kb:icloud-troubleshooting

Comments

  • Ben
    Ben
    Options

    Hi @AAH,

    Thanks for taking the time to write in. I'm sorry to hear about the trouble. Do you still have access to your old phone? Or, do you use 1Password on any other devices?

    In addition: could you please let us know exactly what the error message is?

    Thanks!

    Ben

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