Sync not working

Drew_AG
Drew_AG
1Password Alumni
This discussion was created from comments split from: Incomplete syncing between devices.

Comments

  • Kelleigh
    Kelleigh
    Community Member

    Help! The same thing incomplete sync is happening to me. What should I do???

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Kelleigh,

    I'm sorry you're having trouble with Dropbox sync! The thread where you posted your message is a few months old and is likely a different kind of sync problem, so I moved your message to a new thread - I hope you don't mind!

    After I moved your post, I noticed you also emailed us a diagnostics report earlier today for help with your sync issue. Thanks for sending that! I'll add a note to the email thread, and someone will reply to your email as soon as possible with more information. We'll keep the conversation going directly via email to avoid complicating things between here and there. Hopefully we'll be able to help solve the problem quickly for you! :)

    ref: ZRR-19936-819

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