How do I apply an existing license number to my new installation of 1password?
I purchased a license in 2012 that is still current. However, I just needed to uninstall my old version of 1password and install a new one to get a complete update. Now, the program is prompting me to "purchase a license." How can I apply my existing license to the new version of the program?
When I go to "add a license" in my program, it prompts me to upload a file. I don't have a file for my license, just a number.
Please advise. Thank you!
1Password Version: 6.0.2
Extension Version: Not Provided
OS Version: OS X 10.11.3
Sync Type: Not Provided
Referrer: kb:sales-faq
Comments
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@lilliandignan -
Your current license is for 1Password 3. It is indeed still current for that version, but version 4 required an upgrade payment, which you will need to make to get a new license for version 6. All versions since 4 was released have been free, so far. Version 3 does not work well with OS X 10.11.3, which you report you are using.You can see what your discounted upgrade price will be by entering your version 3 license key on the upgrades page in the AgileBits web store. The direct link to do that is found here.
Note also that the license key for version 3 has been replaced by a license file. Instructions for installing it will come with the email that acknowledges your upgrade purchase.
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@lilliandignan: Indeed, hawkmoth is right on. Be sure to let us know if you have any other questions! :)
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Got it! Happy to get the upgrade and kinda crazy that I managed to go this long without being forced to do so yet... Glad I'll be re-secure and up to date! Thank you both for your help... Cheers!
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Frankly, I'm glad to hear that you've been enjoying 1Password for a long time! That's what we aim for. Thanks for the update, and your continued support. We couldn't do what we do without you and the rest of our awesome customers! :chuffed:
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