Ive lost my master password for 1password teams

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dbraziel
dbraziel
Community Member
in Business and Teams

Hi - I set up a teams account last month then didnt get round to using it or populating it until now. And of course now ive forgotten my password.

I can see how to create a new vault in the standalone version but not for teams - can you help?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/switch-vaults, kb-search:restart teams, kb:starting-over, kb:forgot-master-password, kb:starting-over

Comments

  • Jacob
    Jacob
    edited March 2016
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    Hi @dbraziel! I'm glad you got Teams set up already, but I'm sorry you lost your Master Password. Did you happen to write it on your Emergency Kit when you downloaded that? If not, we can help you out by deleting your account so you can start over. Could you please email us at support@1password.com? Just explain what happened and we'll help you get things fixed up. :) Thanks so much.

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