Reset phone, passwords gone, how do i import from 2nd device, mine is primary

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kcaff46
kcaff46
Community Member
in iOS

I needed to reset my phone. Once all the apps were installed and restored from my backup, all of my data in 1Password was gone. I sync with another device and the data is there. My phone is the primary device. How do I transfer the data from the 2nd device back to mine? thanks,

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Reset phone, passwords gone, how do i import from 2nd device, mine is primary

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  • Ben
    Ben
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    Hi @kcaff46,

    Thanks for taking the time to write in. What operating system does the 2nd device run? And what sync method (iCloud, Dropbox) were you using to sync them?

    Please let us know.

    Ben

  • kcaff46
    kcaff46
    Community Member
    Options

    both devices are iPhones and I sync using dropbox

  • Ben
    Ben
    Options

    Great! In that case you should be able to simply set up Dropbox syncing again:

    Sync with Dropbox | 1Password for iOS

    Please let us know how it goes. Thanks!

    Ben

  • kcaff46
    kcaff46
    Community Member
    Options

    everything worked, thanks

  • Ben
    Ben
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    You're very welcome! If we can be of further assistance, please don't hesitate to contact us.

    Ben

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