I can't remember the password for my family account and want to start over

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psc15771
psc15771
Community Member
in Families

I can't remember the password for my family account and want to start over. I'm not worried about losing anything.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:starting-over, kb:forgot-master-password, kb-search:reset 1password for teams, kb:teams-admin-recovery, kb:teams-troubleshooting-signin

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @psc15771: While you can email us at support@1password.com if you'd like us to delete the account so you can start over, another Owner in your Family can actually help you get a new Account Key and Master Password if you've lost or forgotten them:

    1Password Account Recovery

    I hope this helps. Let me know if you have any questions! :)

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