Being prompted to authorize Dropbox over and over again

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tas50
tas50
Community Member

I just restored my iPhone backup onto a new iPhone. Now when I launch 1Password I'm prompted to authorize dropbox: "Dropbox Authorization Failed". When I click authorize before I can even enter the password the same dialog pops up again. If I enter a bad login/pw on that form I'm told directly in the form. If I enter my correct information the form goes away, but just seconds later I'm prompted yet again to authorize dropbox. I can dismiss the message over and over again, but 1password is pretty unusable in its current state.


1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: iOS 9.3.1
Sync Type: Dropbox
Referrer: kb-search:dropbox authorization ios

Comments

  • Ben
    Options

    Hi @tas50,

    Sorry to hear about the difficulty with Dropbox. Please try turning Dropbox sync off in 1Password > Settings > Vaults > your vault

    Once you've disabled it, please try re-enabling it.

    Ben

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