Tried to update my email and got this error:

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jory_eco
jory_eco
Community Member
in Business and Teams

"Email addresses from this domain are not allowed. Please use a different one or contact your Team Admin for assistance."

I don't see an option in the admin panel to add only certain domains as emails.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:updating email

Comments

  • Jacob
    Jacob
    Options

    Hey @jory_eco! Sorry about that. There's currently a bug that prevents email address changes to any other domain than the one you used to sign up. The new email needs to be at the same domain as your current one, or you'll have to create a new member for yourself and move everything into that.

    ref: B5-778

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