account setup failed

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slarrabee
slarrabee
Community Member
in Families

I think due to some fat-fingering on my part I screwed up the process. I accidentally closed the browser tab and then tried to reopen it mid account setup. The result two master keys were provided and I can't log in at all. I was jus signing up to try the system and have no data stored so a reset is fine and safe.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:teams-troubleshooting-signin

Comments

  • MaxSiegel
    MaxSiegel
    1Password Alumni
    Options

    Hi @slarrabee!

    No worries, it looks like your sign up actually didn't get completed. So feel free to try completing your sign up once again. Just click the blue "Let's Get Started" link in the email you originally received for setting up your account. Let me know if you have any other questions. :)

    –Max

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