Converting my Teams Account to a Family Account
Is it possible to convert my Team account to a Family account? I'd like to not lose my team's subdomain!
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:teams-families-migrate
Comments
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Hi @jeffreylo,
Yes, it is possible to do that. Log into your 1Password Teams account on 1Password.com, click on your team on top right and then select Admin Console. Go to Settings which is the last tab, and there will be an option on the bottom to let you convert your account to a 1Password Families account.
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hi @MikeT — i checked the Settings tab, but it seems like that option isn't available for my account:
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Same problem here. Trying to convert to Family acct, but no "convert" button on my settings page.
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Same problem, not button and my trial expires in 8 days :(
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@jeffreylo, @usaussie, @Talleyrand: I'm really sorry for the confusion here! We've actually just made some changes to how this works and removed the button to prevent anyone from doing this accidentally. Just shoot us an email at support@1password.com from the "Owner" email address and we'll take care of you! :)
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Mail sent :)
Thx Brenty0 -
@Talleyrand: Thanks! I see that we've received your email, so we can continue the conversation there. We'll get back to you shortly! :)
ref: XNU-44429-285
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Thanks... your friendly twitter helper pointed me in that direction too.
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@1Password is my homie. :sunglasses: :+1:
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