Silly problem, pics are for kids...uploading family photo bug...for Families

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jedierik20
jedierik20
Community Member
in Families

Edge (Windows 10) or Firefox.
Your quest says "upload your family photo". Okay...I will.
Oops - bigger than 1MB...your error tells me so.
But at 941KB...should be fine right?
No...get "invalid request parameters"
Also, can't do this with the Windows 10 app...(probably should have tried from the wife's Mac...)
Or IOS...
So...what gives? What's wrong??
Hmmm...since I'm smart, maybe ya'll got a problem with calculating bits vs. bytes or KB vs. 1000's of bytes...
Reduce file size a little more (750k).

And boom! It works.
You have a problem with your reporting of size, accepting of size, and sharing the error message regarding size I think.
Erik

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Comments

  • nmott
    nmott
    1Password Alumni
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    @jedierik20 thanks for letting us know -- I've passed the information along to our devs. And I appreciate the funny title ;)

    ref: B5-1711

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