Why I am being asked to upgrade and having features withheld on v6?

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darinmcfadyen
darinmcfadyen
Community Member
in Mac

Hi there. I love your app. I am mystified tho as to why I am being asked to upgrade and having features withheld on v6?
I don;t remember being told if I upgrade I would have to buy. Can I downgrade to v5 and use that?
Many thanks
Darin

1Password Version: 6.3.2
Extension Version: Not Provided
OS Version: OSX 10.11.5
Sync Type: dropbox
Referrer: forum-search:asked to upgrade

Comments

  • Jacob
    Jacob
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    Hey @darinmcfadyen! Welcome to the forum. I'm not sure what upgrade screen you're seeing right now, but I did find a 1Password 6 license under the email address you used to sign up here. I sent that to you. The 1Password 6 license is the same as the one for 1Password 4 and 5, and the update to version 6 is free. :)

    On the other hand, if you're asking about the subscription we recently introduced, let us know and we'd be happy to chat about that as well.

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