Lost my Rich Icons in Sierra

Hi @Ron B

I've split your comment into its own thread as the problem is quite different from the original post. We'll be able to help you better this way, I hope you don't mind :chuffed:

Have you lost your Rich Icons, your Custom Icons or both of them? If you can't see Rich Icons please go to 1Password Preferences then General and make sure that "Use Rich Icons" is enabled. Please also go to View and disable and then enable again "Show Rich Icons". If you still can't see the Rich Icons please restart your computer and check if that helps.

If after all this you're still having some trouble, or what you've lost is your Custom Icons please send us a Diagnostics Report so we can take a look and get a better idea of what might be going on:

I'd like to ask you to create a Diagnostics Report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

Once we see the report we should be able to better assist you. Thanks very much!

Hi @Ron B

Thank you for sending the Diagnostics Report, we've received it! Someone will be in touch with you over email soon, we'll continue the conversation over there :chuffed:

ref: WFN-42366-995