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Delete old Trial Family Account

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dustinkraus
dustinkraus
Community Member
in Memberships

I have a family account trial that I no longer use but can not log into as I forgot all of the information. My family is not quite ready for this yet but I am using an individual account so I want to delete the family account under my email address

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  • Jacob
    Jacob
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    Hi @dustinkraus! Sorry to hear about the lost account info. We'd be happy to help you get that old account deleted. Could you please end us a message at support@1password.com and mention what happened? We'll get things sorted out via email. Post back here with the BitBot confirmation number you receive so we can connect the two conversations and get back to you faster. Thanks!

  • dustinkraus
    dustinkraus
    Community Member
    Options

    FBS-42427-855

  • Jacob
    Jacob
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    Thanks for sending that over. I'll get back to you shortly. :)

    ref: FBS-42427-855

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